Wrong size? Changed your mind? Something not quite right? No drama. We'll help get it sorted.
Size exchanges
Ordered the wrong size? No problem.
We're happy to exchange clothing for a different size, subject to availability. Items must be unworn, unused and in their original condition.
You'll need to cover the cost of returning your item to us.
Just get in touch before sending anything back.
Returns & refunds
Changed your mind? That's fine too.
You have 14 days from receiving your order to let us know you'd like to cancel or return it. Once you've told us, you'll have another 14 days to send it back.
Items should be returned in their original condition. You're welcome to try clothing on for size, but items showing signs of use beyond what's necessary to inspect them may be subject to a deduction from your refund.
Return postage is your responsibility unless the item is faulty, damaged or incorrect.
We'll process your refund within 14 days of receiving your return or proof that you've sent it back. Where applicable, we'll also refund the original standard delivery charge.
Damaged or faulty items
Something arrived damaged or faulty? That's not good enough.
Please let us know within 7 days of receiving your order, ideally with a photo of the issue.
We may ask you to return the item so we can inspect it. If it's faulty, damaged or we've sent you the wrong thing, we'll cover reasonable return postage costs and any replacement delivery costs.
Our seven-day notification request doesn't affect your statutory consumer rights.
How to return something
Drop us an email with your order number, what you'd like to return and the reason why.
We'll get back to you with the return instructions.
Please don't send anything back before contacting us.
Nothing in this policy affects your statutory rights under UK consumer law.
